Pinfold Vets - Our service during the Covid-19 latest restrictions

We are pleased to be able to welcome people back into the practice, but to remain Covid-safe in Tier 3, we will be restricting access to the Reception area only, allow only one person in at a time, and require that a face mask be worn inside the building at all times. Pinfold Vets is open during our usually working hours with a full team of staff.

We are running a pretty much normal service, with the exception of Nurse Clinics for weight management and dental advice, but we hope to resume these services again in the near future.

Our aim is to keep our staff and customers as safe as possible whilst they access our services. Thank you for bearing with us during this difficult time.

PLEASE bear this in mind before you contact us – and direct all non-urgent enquires and food or medication orders to enquiries@pinfoldvets.co.uk.

ORIGINAL MESSAGE FROM LORNA

Today is the end of March, and from tomorrow, as April begins, we head into a new era.

Covid-19 restrictions to our service (which are, without a doubt, the right thing to do), have meant that we have had to temporarily reduce our work force, so that our business can survive whilst we offer only an emergency and urgent case service.

From now on, until business as usual, we function on a significantly reduced staff, and therefore have had to discourage customers from contacting us unless it is really necessary. This goes against our whole ethos – and it breaks my heart to do so.

I cannot wait to see our reception full again – dogs waiting patiently for gravy bones at the counter, cats wandering across my computer keyboard in the consultation room. The four ‘o’ clock rush as people nip in after the school run.

Passing puppies between each other, as we all desperately want to have a quick snuggle. The people who pop in to weigh their dogs – or simply to say hello.

I shall miss my team – who are more than just that. They are my friends, and pretty much family – as I spend more time most weeks with them than my own. And I laugh with them LOTS.

But this IS only temporary. We will be back. Together again. And we ARE still a team.

So I’ve shed a little tear, had a (BIG) glass of wine – and tomorrow we will be there for you – the show, in some way, shape or form, MUST go on.

So bear with us for now. Don’t think that we’ve given up, or we don’t care because we do. And we’ll continue to do so to the best of our ability through these challenging and difficult times.

Stay safe all x❤️ Lots of love x